Time with your loved one
A personal visit to listen, connect, and observe comfort, engagement, and noticeable changes in everyday wellbeing.
For families with loved ones in care communitiesWhen you can’t be there,
When you can’t be there,
trust someone who can.
Personal resident check-ins and thoughtful family updates from an experienced RN. Stay connected to your loved one’s everyday life, even when you’re miles away.
Serving selected communities in Orange and Seminole Counties, Florida.
A familiar face.
A thoughtful update.
A little more peace of mind.
Led by Angela Michi, RN, BSN30 years in long-term care15 years as a Director of Nursing
Personal attention, meaningful connection
A trusted presence for your family.
Families hire Trusted Presence for an extra layer of connection and communication while their loved one lives in assisted living, memory care, rehabilitation, or skilled nursing.
Know how the visit went
A documented update after scheduled visits, with observations, questions raised with staff, and follow-up needs.
Help with the conversation
With proper authorization, communication with care staff, medication-list review, care-plan meeting participation, and follow-up on incidents or concerns. Additional services are agreed in advance.
Meet your advocateAngela Michi,
Angela Michi,
RN, BSN
I founded Trusted Presence to help families feel informed and connected to the people they love. My background includes 30 years in long-term care and 15 years as a Director of Nursing.
I understand care communities, the questions families have, and the value of respectful, clear communication. My approach is personal, practical, and collaborative.
30Years in long-term care
15Years as a Director of Nursing
Getting started
Three simple steps.
- Tell me what your family needs.
We discuss your loved one’s community, your concerns, and the type of support you’re looking for.
- Agree on a plan.
We confirm availability, services, pricing, approved contacts, and any necessary authorizations.
- Begin visits and updates.
Scheduled check-ins give your family consistent communication and clear follow-up.
Ongoing family support
Choose the presence you need.
Monthly memberships provide scheduled check-ins and family communication. Visits are arranged around resident preferences, facility access, and availability.
Essential Wellness
$399 / month, starting at
One scheduled check-in weekly.
- Family update after visits
- Comfort and wellbeing observations
- Follow-up of noticeable concerns
Enhanced Advocacy
$649 / month
Two scheduled check-ins weekly.
- Expanded family updates
- Additional communication support
- Advocacy and concern follow-up
Premier Peace of Mind
$949 / month
Three scheduled check-ins weekly.
- Priority communication
- Personalized advocacy support
- Priority scheduling for non-emergency concerns
Monthly fees are paid in advance. Exact services and scheduling are recorded in your agreement. Priority service remains subject to availability.
Additional support
Additional scheduled visit$95
Family phone conference$45–$75
Same-day urgent visit$175
After-hours evening visit$175
Weekend visit$175
Holiday visit$275–$350
Immediate non-emergency supportFrom $250
Additional services require advance agreement and are subject to availability. Urgent support does not provide emergency medical response.
For care communities
Working alongside your team.
Trusted Presence is independently hired and paid by families. Care communities can introduce interested families to the service.
I respect resident choices, facility procedures, privacy, and the role of the care team. Care information is requested only with appropriate authorization.
Arrange an introductionLocal support
Central Florida service area.
Serving selected care communities in Orange and Seminole Counties, including East Orlando, Winter Park, Maitland, Oviedo, Winter Springs, Lake Mary, Sanford, Altamonte Springs, Longwood, and Casselberry.
Apopka, Winter Garden, Ocoee, and Windermere are outside the service area. Contact me to confirm your loved one’s community.
Visits are available by arrangement in the afternoons, evenings, and on weekends.
Questions families ask
What to expect.
Does Trusted Presence provide hands-on nursing care?
The service focuses on check-ins, observation, communication, and advocacy. It does not provide hands-on care, medication administration, sitter shifts, transportation, appointment accompaniment, or emergency response. The facility and medical providers remain responsible for care.
Can you speak with staff and review the medication list?
Yes, when the resident or authorized representative gives appropriate permission and the facility permits access. Medication-list review helps identify questions for the care team; it does not change prescriptions or replace medical advice.
How will my family receive updates?
We agree on the approved family contacts and an appropriate communication method during enrollment. Photos or videos require separate consent and facility permission.
Is this covered by insurance?
Trusted Presence is a private, family-paid service. Monthly membership fees and any approved additional services are paid directly by the family.
What should we do in an emergency?
Contact facility staff or call 911 immediately. Trusted Presence is not an emergency service or a continuously monitored hotline.
Start with a conversation
Let’s talk about your loved one.
Complete the consultation form to tell me what your family needs, or contact me by phone or email.
Angela Michi, RN, BSN
Founder, Trusted Presence
407-808-2195
Angela@TheTrustedPresence.com
Please keep initial emails to general inquiries. Medical records and sensitive resident information should be shared only through a separately agreed secure method.